Effective with Every Generation: MEET Clients, Patients and Colleagues with Respect at Work

With four, even five, generations now active in the workforce, the potential for misunderstanding and conflict can undermine teamwork and productivity.

This session gives participants an emotionally intelligent, skill-building approach to the complexities of effectively working with a multigenerational workforce and the recipients of care.

Gain insights, strategies, and skills to strengthen collaboration. Excellent visual case studies of common workplace situations generate lively discussion and practical solutions.

Make this part of your diversity initiative! Can be structured as one, two or three sessions.

Participants will…

  • Increase sensitivity to typical “clash points” for conflict and common intergenerational tensions
  • Learn the MEET approach to communication, conflict resolutions and problem solving, and practice applying MEET skills with realistic practice case studies