High Impact Listening and Communication: Building Teams while Building Skills


This engaging seminar is highly interactive and uses games and structured experiences that allow participants to test their verbal and non-verbal skills, ability to listen. and empathy skills. Techniques offered for skill building include the “and stance”, escalated concern, understanding and increased retention vs. “I told you…”, and several other skills that may become powerful communication habits .

Because little time is spent lecturing, all the learners get the chance to become “the expert”, especially on their own personal gifts and pitfalls as communicators. If time permits, many audiences find a review of some research findings on differences in men and women’s communication styles enlightening.