High Impact Listening and Communication: Building Teams while Building Skills

This engaging session is highly interactive, using games and structured experiences that allow participants to test their verbal and non-verbal skills, ability to listen. and empathy skills.

Participants discover skill-building techniques including the “and stance”, escalated concern, understanding and increased retention vs. “I told you…”, and several other skills that may become powerful communication habits .

Because little time is spent lecturing, all the learners get the chance to become “the expert”, especially on their own personal gifts and pitfalls as communicators.